Online cryptocurrency
purchase and sale

FAQ

• Can I cancel transaction?

  
  No, you cannot cancel transaction, this is why you must check the following details carefully:

  • wallet address
  • selected network
  • amount and fee

  Once sent, the amount is not subject to refund.

• How long does it take to receive the cryptocurrency amount purchased?

  
  Normally, the cryptocurrency amount is put to your wallet within 5-15 minuted following payment validation.
  In some cases, it may take up to 1 hour or longer as it depends on:

  • the blockchain network load
  • speed of transaction processing on the cryptocurrency exchange side

• What cryptocurrency is available for sale?

  
  USDT (Tether) – networks TRC20 and ERC20

• What fees apply to purchase and sale?

  
  The service itself does not charge any fee for buying or selling cryptocurrecny.
  However, the blockchain network's fee is charged for purchase to ensure transaction completion.
  The blockchain network's fee is not charged for cryptocurrency sale.

• What limits apply to purchase and sale?

  
  The minimum purchase or sale amount is displayed on the transaction screen.
  Maximum amounts may depend on the user identity verification level.
  We recommend passing full identity verification at any O!Store or O!Bank to increase such amounts.

• Is separate verification required?

  
  No, if you have already passed identity verification with My O!.

• Is it safe?

  
  Yes. All transaction are secured, partners are verified and licenses